Privacy Policy
Last updated: July 2026
Machankura (Pty) Ltd (“Machankura”, “we”, “us”) is committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
1. Information We Collect
We collect the following personal information when you apply for a loan or create an account:
- Full name and identity number
- Contact information (phone number, email address)
- Residential address
- Employment and income details
- Banking information
- Supporting documents (ID, payslips, bank statements)
2. How We Use Your Information
Your personal information is used to:
- Process your loan application
- Perform credit and affordability assessments
- Verify your identity
- Communicate with you about your account
- Comply with legal and regulatory requirements
- Improve our services
3. Information Sharing
We may share your information with:
- Credit bureaus for credit checks
- Payment processors for loan disbursement and collection
- Regulatory authorities as required by law
- Service providers who assist in our operations
4. Data Security
We employ bank-level 256-bit SSL encryption and follow industry best practices to protect your data. Access to personal information is restricted to authorized personnel only.
5. Your Rights
Under POPIA, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Object to processing of your data
- Lodge a complaint with the Information Regulator
6. Contact Us
For privacy-related queries, contact our Information Officer at: privacy@machankura.co.za
NCR Registered Credit Provider (NCRCP): CP901